What our Customers say...


Our Church got water in the basement Fellowship Hall after a heavy rain AND we had a wedding going on there THE NEXT DAY!! Joe and his team came out that night with his equipment. By 9am the next morning. . everything was dry and clean like nothing happened! Great Company!

Very Prompt and helpful in the clean up.  I would recommend SERVPRO to anyone that ask.  Professionalism was great.

Very Helpful.  Stayed in touch and willing to help in any way.

Wonderful wonderful service! My carpet looks amazing and smells so clean! Thank you all for the wonderful service. Very affordable and got us in quickly.

Very happy with the service I received from SERVPRO. They kept me updated on the progress and always returned my calls promptly, even after hours and Saturdays. I would highly recommend this company!

Very high quality work, nice guys with whom to work.

SERVPRO exceeded our expectations on this job! They where prompt, professional and above all they lived up to their tag line "Like it never even happened." I highly recommend them!

Excellent and professional from start to finish!

They provided help to me when I sorely needed it!!! I would certainly recommend them!

The entire team was excellent. They responded quickly, and knew exactly how to remedy the problem. I appreciated level the care and concern they took to do the job right and work around our schedule and needs. They explained everything very well and helped me in every way!

The SERVPRO staff arrived and, within minutes, made me feel that everything was going to be okay! I watched them carefully pack all of my prized possessions with the utmost care. Everything was recently returned to me cleaned to perfection with absolutely no smoke odor whatsoever on any item. There was not one single thing damaged. I cannot recommend SERVPRO highly enough! Great people!

Everything was great and done nicely. They addressed any problems and questions that we had.

I have been working with SERVPRO for almost two weeks at the village of Pineford at Holly hall these men and women are amazing, even tho it was a tragic loss for so many people the team from SERVPRO have done such a great job for so many of our residents. I'm so glad of the care and respect that these teams have. Glad you guy's are there to help people when they don't know what to do. I would recommend you to anyone that needs help.


We were impressed with the personnel that performed the services. We would gladly recommend you to any family, friends or colleagues - we are very satisfied with the service provided. in addition - Your team was very helpful and kind too!

God bless you, for your care and kindness to our neighborhood in S. Allison Hill. We are so grateful for the selfless decisions that benefited so many. You took of your own resources and turned an unjust situation into a blessing for underprivileged kids and missions and churches all over the city - for no personal gain. Many have been talking about how you were truly God's hands to a struggling community. Thank you, what an amazing crew and company.

I was very happy regarding the experience I had with SERVPRO and I would highly recommend this company!

Marty & Crew! Thank you for all that you have done and are doing for us!

Jason, the general manager, was awesome. We had water damage in our basement from a recent storm. Since it wasn’t covered by insurance, Jason proposed alternative solutions to keep the cost down. He didn’t have to do this, he could have just done the entire job and cost me much more money, but he didn’t. He left me some fans and a dehumidifier and gave me some tips to help dry out the basement. His tips worked great and our basement was dry in 3-days and all it cost me was the rental of his fans. Top rate company. Highly recommend.

Thank you! Jason and his helper did a great job.

These folks are first rate experts on clean up from water or smoke damage. They provide excellent service and great care for your home. Look no further for water or smoke damage, you have found the best.

I was very impressed with their professionalism. They did a great job and they lived up to their tagline "Like it never even happened."

This folks have been great to work with. Let's be real, if you have a major incident you're going to be stressed. Insurance claims take time. It's not like a planned remodel or basement clean-up. I used them for a thermal incident and mold remediation. They were very professional about getting things cleaned up right. Are they perfect, no they are human like you and me. They like me have areas they can get better in. But they are pretty darn good now. Definitely would use again or recommend. Probably the best SERVPRO franchise in the area. Thanks Jason and team.

Thank you, I appreciate all your help. Your company was great to work with.

This company is outstanding. I had a major problem when my dog got sprayed by a skunk and brought the horrible smell into my home. The General Manager, Jason, spent a lot of time with me on the phone and also came to my home the next day to access the situation. He gave me a complete gameplan and a fair price to remove the smell. I appreciate SO MUCH the time and advice he was willing to give me. I would never even consider calling another company in the future if I am ever in a situation again where these types of services are needed. Thank you Jason and SERVPRO!!

I would definitely recommend working with this company. Jason Roberts, the project manager, was great. Communication was prompt and detailed. I appreciated their willingness to work with me via text messages , photos and phone calls. Everything was completed in a timely manner and they made sure that I was happy with the work. It was such a relief not to have to worry about things getting done correctly. THANK YOU SERVPRO!

Excellent service. Would recommend to anyone in the area who is having mold or water mitigation issues. I normally don't do reviews, but my husband and I were super happy with the speed and quality of the work. The technicians were friendly and informative. The owner is super helpful and seems eager to take care of customers.

Prompt, friendly, and professional service. Everyone that we had the opportunity to meet with seemed to genuinely care about our home and situation They did a excellent job explaining everything and why they would be recommending it get done. Your home is your biggest investment and you can't afford to go with a company that you can't trust or won't get it done right.

Fast, professional service. Not only did these folks do an outstanding job cleaning up after my disaster, they were all kind, respectful, hard-working and diligent. All questions were answered and all concerns addressed. Do not hesitate to use these folks; you won't be sorry!

SERVPRO had equipment in place in less than 2 hours after our catastrophic plumbing failure. Super fast response. Anthony and T assessed the situation and calmly deployed the equipment in the midst of chaos. The owner Joe Lapp personally inspected the setup at the end of day 1. Anthony and T made prompt morning checks and adjustments. On day 5 the moisture levels read zero on the main floor and basement. Looks like the hardwood floors are saved because of their fast action and excellent equipment use. For the wrap-up, general manager Jason stopped by, reviewed the work, and shared some tips regarding insurance coverage. These guys did fantastic work. Anthony and T are the "dream team"! Many thanks to SERVPRO! We highly recommend them, and have already shared their contact information with a friend.

I had a fabulous experience again with this company! Jason, Jason and Terrell were extremely fast efficient reliable and professional! I will continue to use their services and I would highly recommend them as the best in the industry. I am in real estate and construction myself and I know how hard it is to find a good reliable company that operates in the highest level of integrity and this is the company you are looking for!

We had an employee go home sick, we didn't know why but we needed to make sure all of our other employees stay safe and healthy. We called SERVPRO of Lebanon County and they responded the same day! We are now Certified SERVPRO Clean! We are very grateful to SERVPRO of Lebanon County for their quick, professional service and the peace of mind that they gave to our employees and customers. SERVPRO of Lebanon County explained how SERVPROxide makes the COVID-19 virus "Like it never even happened." Thanks SERVPRO!

Hired SERVPRO of Lebanon County to do mold remediation in the basement of my mother's home. We ran into an issue with the painting of the block walls, but Jason Roberts brought in extra blowers and an industrial dehumidifier  and made sure that we were happy with the project at the end. Would definitely hire them again!

Two days of general home clean-up and trash removal, directed by the outstanding Cody, left us with practically a brand new house! They did everything requested, were courteous, kind, and hard working. Five Stars!

SERVPRO of Lebanon County did an amazing job remediating the mold in my mom's basement. They were prompt, courteous, thorough, and always ready to answer questions as we salvaged what we could from the basement and what to do to make sure it stays mold-free afterwards. SERVPRO of Lebanon County was recommended by several friends while we were trying to find a company to take care of the mold, and I see why they were so highly recommended; they really did a great job.